8.0High Risk
Telemarketers
Sales Support Workers · Miscellaneous Sales Support Workers
AI exposure measures how much this occupation's tasks may change. It is not the probability that the job will disappear.
Personalise this result for the work you actually do →High Risk
Median Weekly Pay
N/A
Full-time workers
Employment
5,500
Total workers
10yr Growth
+5.4%
Projected to 2035
Shortage Status
N/A
JSA Official AI Exposure
Automation81.0%
Augmentation76.0%
Key Tasks
- •Working from scripts and lists of contacts to promote goods and services by telephone
- •Creating interest in goods and services, and seeking a sale or agreement to see sales representatives
- •Arranging processing and despatch of goods and services, information kits and brochures to customers
- •Arranging appointments for sales representatives
- •Recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
- •Reporting competitor activities and issues raised by contacts for attention by managers
- •Maintaining statistics of calls made and successes achieved
- •Submitting periodic reports on telemarketing activities and results
- •May work in a call centre
Employment Projections to 2035
Median Age
39
Female Share
46.0%
Part-Time Share
40.0%
Skill Level
5 / 5
Lowest