7.4High RiskShortage
Tourism and Travel Advisers
Sports and Personal Service Workers · Personal Service and Travel Workers
High Risk
Median Weekly Pay
$1,250
Full-time workers
Employment
21,100
Total workers
10yr Growth
+9.9%
Projected to 2034
Shortage Status
Shortage
Key Insight
Tourism and Travel Advisers is currently IN SHORTAGE but has HIGH AI exposure — meaning demand is strong now, but the role is likely to change significantly.
JSA Official AI Exposure
Automation73.0%
Augmentation75.0%
Key Tasks
- •Determining clients' requirements for travel, accommodation and special interests
- •Suggesting itineraries based on available travel routes and cost, availability and convenience of transport
- •Making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
- •Notifying clients of travel dates, baggage limits, and medical and visa requirements
- •Providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
- •Assisting with travel clearances
- •Collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
- •Providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
- •Answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
- •Providing literature and information on local and interstate tours and places of interest
- •Discussing transport availability and cost
- •May work in a call centre
Employment Projections to 2034
Median Age
44
Female Share
78.0%
Part-Time Share
25.0%
Skill Level
3 / 5