Will AI replace Switchboard Operators in Australia?

Based on our analysis of official government data, Switchboard Operators has an AI exposure score of 6.6/10. This occupation faces moderate AI impact, likely through augmentation rather than replacement.

What is the job outlook for Switchboard Operators in Australia?

Switchboard Operators currently employs 2,400 people in Australia. The projected 10-year employment growth is -1.4%.

How much do Switchboard Operators earn in Australia?

Detailed earnings data for Switchboard Operators is not available in the current dataset.

ANZSCO 56166.6ModerateNot Assessed

Switchboard Operators

Clerical and Office Support Workers · Clerical and Office Support Workers

Moderate Risk

Median Weekly Pay

N/A

Full-time workers

Employment

2,400

Total workers

10yr Growth

-1.4%

Projected to 2034

Shortage Status

N/A

JSA Official AI Exposure

Automation65.0%

Augmentation70.0%

Key Tasks

•Operating switchboards and consoles to connect, hold, transfer and disconnect telephone calls
•Responding to callers' inquiries by providing information such as telephone numbers, dialling codes, call costs, time delays and service difficulties
•Investigating operating system problems and informing maintenance services
•Alerting emergency services when required
•Recording details and determining charges for designated types of calls
•May monitor the efficiency of systems and maintain service sampling records

Employment Projections to 2034

Median Age

Female Share

73.0%

Part-Time Share

44.0%

Skill Level

5 / 5

Lowest

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