Other Hospitality Workers

Key Tasks

• •Prepares service areas by cleaning and laying tables.
• •Removes used plates, cutlery and glassware from tables, wipes up bar areas and tables.
• •Empties rubbish containers and ashtrays.
• •Washes up spills or sweeps up broken glass.
• •Escorts guests or residents to their rooms.
• •Assists with baggage.
• •Advises guests or residents of in-house facilities and local attractions.
• •Receives and distributes mail, telegrams, packages and messages to rooms.
• •Delivers newspapers to rooms and lounges.
• •May clean patrons' shoes and arrange cleaning and laundering of clothing.
• •Runs errands as directed.
• •May clean public areas.
• •Greets customers and determines their requirements.
• •Checks in garments and other items and issues tracking ticket.
• •Answers enquiries on events and may distribute programmes and information.
• •May assist with a range of duties involved in the operation of a bar.

Employment Projections to 2034