6.7High RiskNo Shortage
Information Officers
Inquiry Clerks and Receptionists · Call or Contact Centre Information Clerks
AI exposure measures how much this occupation's tasks may change. It is not the probability that the job will disappear.
Personalise this result for the work you actually do →High Risk
Median Weekly Pay
$1,462
Full-time workers
Employment
89,500
Total workers
10yr Growth
+8.3%
Projected to 2035
Shortage Status
No Shortage
JSA Official AI Exposure
Automation66.0%
Augmentation70.0%
Key Tasks
- •Answering inquiries about goods and services, and providing information about their availability, location, price and related issues
- •Responding to inquiries about problems and providing advice, information and assistance
- •Recording information about inquiries and complaints
- •Referring complex inquiries to team leaders or expert advisers
- •Issuing relevant forms, information kits and brochures to interested parties
- •Accessing and operating computer network systems and communication systems such as public address and paging systems
- •May refer inquiries to other sources
Employment Projections to 2035
Median Age
36
Female Share
64.0%
Part-Time Share
30.0%
Skill Level
4 / 5