5.8ModerateNo Shortage
ICT Support Technicians
Engineering, ICT and Science Technicians · ICT and Telecommunications Technicians
AI exposure measures how much this occupation's tasks may change. It is not the probability that the job will disappear.
Personalise this result for the work you actually do →Moderate Risk
Median Weekly Pay
$1,687
Full-time workers
Employment
77,900
Total workers
10yr Growth
+17.4%
Projected to 2035
Shortage Status
No Shortage
JSA Official AI Exposure
Automation53.0%
Augmentation69.0%
Key Tasks
- •Determining software and hardware requirements to provide solutions to problems
- •Responding to inquiries about software and hardware problems
- •Adapting existing programs to meet users' requirements
- •Installing and downloading appropriate software
- •Ensuring efficient use of applications and equipment
- •Implementing computer networks
- •Designing and maintaining web sites
- •Repairing and replacing peripheral equipment such as terminals, printers and modems
- •May work in a call centre
Employment Projections to 2035
Median Age
36
Female Share
24.0%
Part-Time Share
11.0%
Skill Level
2 / 5