5.8ModerateNo Shortage
ICT Support Technicians
Engineering, ICT and Science Technicians · ICT and Telecommunications Technicians
Moderate Risk
Median Weekly Pay
$1,442
Full-time workers
Employment
73,000
Total workers
10yr Growth
+16.6%
Projected to 2034
Shortage Status
No Shortage
JSA Official AI Exposure
Automation53.0%
Augmentation69.0%
Key Tasks
- •Determining software and hardware requirements to provide solutions to problems
- •Responding to inquiries about software and hardware problems
- •Adapting existing programs to meet users' requirements
- •Installing and downloading appropriate software
- •Ensuring efficient use of applications and equipment
- •Implementing computer networks
- •Designing and maintaining web sites
- •Repairing and replacing peripheral equipment such as terminals, printers and modems
- •May work in a call centre
Employment Projections to 2034
Median Age
38
Female Share
22.0%
Part-Time Share
10.0%
Skill Level
2 / 5